Sunday, December 13, 2009

The Public Apology: An Exercise in Mea Culpa

Today's crisis communications lesson courtesy of Tiger...

I am deeply aware of the disappointment and hurt that my infidelity has caused to so many people, most of all my wife and children. I want to say again to everyone that I am profoundly sorry and that I ask forgiveness. It may not be possible to repair the damage I’ve done, but I want to do my best to try. I would like to ask everyone, including my fans, the good people at my foundation, business partners, the PGA Tour, and my fellow competitors, for their understanding. What’s most important now is that my family has the time, privacy, and safe haven we will need for personal healing. After much soul searching, I have decided to take an indefinite break from professional golf. I need to focus my attention on being a better husband, father, and person. Again, I ask for privacy for my family and I am especially grateful for all those who have offered compassion and concern during this difficult period.

Thursday, November 19, 2009

Mozilla Security Quiz Live on Facebook!

Today, we released the Mozilla Security Quiz to the world! We're very excited to share the application with everyone.

You can go take the quiz here: http://apps.facebook.com/mozillasecurityquiz

Months ago, we sat down to talk about how - in addition to the work we were doing with security research and technical communities - we could have a direct role in educating users about online security. We saw an opportunity to communicate information that we felt was very important - key tips for keeping people safe online.

While we were working through the concept, the marketing and web development teams were in tight coordination with Mozilla's world-class security experts to make the survey adhere to Mozilla stringent privacy requirements. Where most Facebook applications allow developers a lot of access to personal data, we wanted to collect as little information as possible. In fact, we only wanted to see how people did on the quiz, we didn't care about location, gender, education, etc. To make sure we weren't collecting any secondary information, we hashed the Facebook user ID. This means that neither Mozilla, nor anyone else, can tell who answered which questions or what their responses were.

Please go check out the quiz and let us know what you think!

Big thank yous to:
Sarah Doherty
John Slater
Mike Morgan
Johnathan Nightingale
Brandon Sterne
Laura Mesa
AllWidgets
Elise Allen

Sunday, September 13, 2009

Jacob Alexander 1931 - 2009


Yesterday morning I found out that my former neighbor Jacob died on Sept 8 at the age of 78. While I've known Jacob for about five years, I never knew his last name. Well, that is until I began searching Google because I heard there would be a neighborhood memorial service for him next weekend. I searched "jacob memorial haight san francisco"and this was the first link to come up. I found out from my former roommate who still lives in the Haight. She found out because there was a flier posted at the corner store. In shock, she asked the store owners when/how he had died. Apparently Jacob had been battling with cancer for the past two years. We never knew.

It's hard to explain.
Jacob was more than a neighbor.
He was much more than an acquaintance though I really didn't know any of the intimate details of his life other than where he lived and his marital status. In fact, there are people about whom I know much more, yet to whom I feel much less attached.

He watched me move into my apartment with two close friends. When we moved in, Jacob was there to greet us, like a one-man neighborhood watch/welcome committee. He said hello every time I saw him after that. It was rare to see Jacob without getting a genuine smile and a warm hug. He stood outside a lot and watched people walk by. It often made my day just to pass him on my way to catch the bus or head to the grocery store.

"Hello!"
Jacob would smile.
"Happy Tuesday to you," he would say. Or fill in whatever day of the week it was.
"And also to you," I would reply.

I've moved at least four times since Jacob lived two doors over from me. But whenever I saw him, we'd pick up just where we'd left off - with a greeting, a smile, and a hug.

The folks at the corner store said they'd seen Jacob the day before he passed away. And they asked how he was and he said "Best day of my life." The answer never changed. He was always smiling, always in good spirits.

I wanted to write a post to capture what was special about my interactions with Jacob but when I started to look for information about him online, I discovered that many, many other neighbors had very similar encounters.

From Jacob's obituary:

With his warm smile, unruly white beard, dark pants, white tunic, knit cap, a necklace of stone crab claws and camel and lion teeth, Jake was such a well-known presence in the park that he was dubbed the "King of Golden Gate Park." Walkers and joggers stopped to hug him, bicyclists shouted greetings, and drivers honked and waved.


It's really hard to imagine not seeing him again. Where others saw a bunch of strangers living in close proximity, Jacob saw a neighborhood of friends yet to be introduced. This weekend, I look forward to joining my friends and neighbors in celebrating his life.

Thursday, September 10, 2009

LOL - FB punks TC

Nice work Facebook PR team...too funny:

Between laughs while catching her breath she mentioned something about this being a joke, that nobody but us could see it, and that they were placing bets around the office on how long before we noticed it and posted. And something else about teaching us to contact them before posting.


Yeah Ok, So Facebook Punk’d Us

Posted using ShareThis

Monday, August 10, 2009

Ode to Perfection


Pilon
Originally uploaded by shappy85
My friend writes a Cuban recipe blog. After a hiatus, he returned to blogging and posted instructions for making Cuban Coffee at home - a "colada" specifically. I don't think it can really be called a recipe since the only ingredients are coffee and sugar, but getting the balance right is a challenge for many people. Here's a picture of the process. Seems incredibly simple but turns out any missteps along the way yield entirely different results. Still on a caffeine high from yesterday - and can't wait to try it again with maybe a lil less sugar. That's how you know I'm a gringa :)

Saturday, July 25, 2009

Mozilla in tomorrow's NYT

A lot of work went into this article. I think the New York Times piece, more than others, touched almost every part of Mozilla. These are my favorite kind of articles about Mozilla - the articles that offer the most comprehensive glimpse into who we are, why we do what we do, and capture the collective alarm call that wakes us up on a daily basis and drives us to make the Web a better place.

For Mozilla and its millions of fans, Firefox is not just cool software but also a cause: to ensure that no company, whether Microsoft, Google or anyone else, can tilt the Web to its advantage by tweaking its browser to favor its products or applications.


Very pleased to post this one on my blog. Please read and share your thoughts in the comments. I'm interested to hear your feedback.

Parting thoughts via @mitchellbaker:
“We succeeded because more people got engaged, helped us build a better product and helped us get the product into the hands of people,” Ms. Baker says. “We succeeded because of the mission.”

Tuesday, July 21, 2009

Mozilla's Flying Marketeers

The Mozilla marketing team went flying today at iFly in the East Bay. For your viewing pleasure, here's an adorable shot of the whole team in power ranger flying suits (photo is courtesy of intothefuzz).


Free Blogger Templates by Isnaini Dot Com and Insurance News. Powered by Blogger